Privacy policy

Privacy Policy


Nortuflex respects your privacy and is committed to protecting your personal data.

This privacy notice tells you how we look after your personal data when you visit our website or communicate with us and talks about your privacy rights and how the law protects you.


Who we are


This platform is a Shopify operated website used by Nortuflex.


Purpose of this Privacy Notice


This privacy notice aims to provide information about how we collect and process your personal data through your use of our site or otherwise when you communicate or interact with us.

This site is not intended for children and we do not knowingly receive data relating to children.


Data Controller


Shopify, trading on behalf of Nortuflex, is the controller of your personal data. We are responsible for its security and for ensuring that we use it only for the purposes described in this privacy notice. 

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using our information below.


Changes to the Privacy Notice


This version was last updated on 19 June 2020. It is important that the personal data we hold about you is accurate and up to date. Please keep us informed if your personal data changes during your relationship with us.


Third party links


This site may include links to third party websites, plug-ins and applications. Clicking on these links or activating these links may allow third parties to receive or share data about you. We do not control these third-party sites and are not responsible for their privacy statements. When you leave our site, we recommend that you read the privacy notice of each site you visit.


Data we receive about you


Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where identity has been removed (anonymous data). We may collect, use, store and transfer different types of personal data about you which we have grouped below:

- Subscriber data includes name, email address and country

- User data includes information about how you use our website

- Technical data includes internet protocol address, your login details, browser type and version, time zone, configuration and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this site

- Marketing data includes your preferences in receiving marketing from us

We also collect, use and share aggregate data, such as statistical or demographic data, for any purpose.

Aggregate data may be derived from your personal data, but is not considered personal data by law because such data does not directly or indirectly reveal your identity. For example, we may aggregate your user data to calculate the percentage of users accessing a specific feature of the site. However, if we combine or connect the aggregated data with your personal data so that it can directly or indirectly identify you, we will treat the combined data as personal data that will be used in accordance with this notice.


How is your personal data collected?


We use different methods to receive data from and about you, including through:


Direct interactions


We collect most of your data when you choose to provide it on our website, by email or otherwise.


Automated technologies or interactions


- To provide the services in accordance with our site terms of use or our or another contract we have with you; or

- Where it is necessary for our legitimate interests or those of a third party where we need to comply with a legal or regulatory obligation;

- Where we have your free, specific and informed consent to use your data for a particular purpose


Our Cookies


You may choose to disable or refuse certain cookies that we use where they are not essential to the operation of our website. If you decide to do this, some parts of our site may become inaccessible or may not function correctly.


How we use your personal data


We will only use your personal data where permitted by law. We will use your personal data in the following circumstances:

- Our service providers act as processors who may have servers based in the United States or outside Europe

- Business area providing customer relationship support, backup, data storage, email management and system administration services Service providers

- Alternatively, we may seek to acquire other companies or merge with them

- If a change happens in our business, the new owners may use your personal data in the same way as set out in this privacy notice

- Debt collection agents where we need to recover debts for ourselves


Opting out


We may use your subscriber, technical and user data to form a view about what we think you might want, or what might be of interest to you. You will receive marketing communications from us if you have opted in or if you have created an account with us and have not opted out of receiving such marketing. 

We will obtain your express consent before we share your personal data with any other company for marketing purposes. You can request that we or third parties stop sending you marketing messages at any time by logging into your account and checking or unchecking the relevant boxes to adjust your marketing preferences or by following the unsubscribe links in any marketing message sent to you. 

You can also unsubscribe from receiving any non-marketing messages by simply clicking the unsubscribe link.


Facebook Data


This site is not part of the website of Facebook or Facebook Inc. In addition, this site is not endorsed by Facebook in any way, shape or form. Facebook is a trademark of Facebook, Inc.


Disclosure of your personal data


We will need to share your personal data with the entities defined below for the purposes set out above.

- Request access to your personal data as a data subject access request

- Request correction of the personal data we hold about you.

- Request the removal of your personal data. 

- Request the restriction of the processing of your personal data

- Request transfer of your personal data to you or a third party

We require all third parties to respect the security of your personal data and handle it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes and only allow them to process your personal data for specific purposes and in accordance with our instructions.


International Transfers


Several of our service providers who process your personal data on our behalf have or have servers located outside the European Economic Area, so the processing of your personal data involves a transfer of data outside this area. <br>

Where we transfer your personal data outside the European Economic Area, we ensure a similar degree of protection for it by ensuring that:


Data security


We put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to employees, agents, contractors and others who have a business need. They will only process your personal data in accordance with our instructions and are subject to a duty of confidentiality.

We have implemented procedures to deal with any suspected personal data breach and will notify you of any applicable law on a breach when legally required to do so.


Data retention


We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of meeting any legal, accounting or reporting requirements.

In determining the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes by other means and applicable legal requirements. 

In some circumstances, you may ask to delete your data. In some circumstances, we may anonymise your personal data so that it can no longer be associated with you for research or statistical purposes, in which case we may use this information indefinitely without notice.


Your legal rights


You have the right in certain circumstances to:

- You will not have to pay a fee to access your personal data or to exercise any of the other rights

- We may need to request specific information from you to help us confirm your identity and secure your rights to access your personal data or to exercise any of your other rights

- This is a security measure to ensure that personal data is not disclosed to any person who is not entitled to it

- We may also contact you to request information in relation to your request to speed up our response

- We try to respond to all legitimate requests within one month

- Occasionally, it may take longer than a month if your request is particularly complex

- In this case, we will notify you and keep you updated


For more information about these rights and when they apply,


These terms of use, together with the documents referred to in them, set out the terms on which you may make use of our website